Terms of Service

Last updated: 21st of January 2026

Welcome to Talk To Bunny. These Terms of Service (“Terms”) govern your use of talktobunny.com (the “Website”) and the purchase of products from our store.

Talk To Bunny is a brand operated by Own your charm OÜ.

Estonia
Registration No. 16992966
Phone: +372 55511956
Email: ownyourcharminfo@gmail.com

Own your charm OÜ is the legal owner and operator of this Website and the seller responsible for purchases made through talktobunny.com.

Operational support and fulfillment services are provided by 2 the middle, Republic of Korea.

Republic of Korea
Business Registration No. 8655500843
Phone: +82 10 30788677
Email: iwantto@talktobunny.com

By accessing this Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Use of the Website

You agree to use this Website only for lawful purposes and in a way that does not violate any applicable laws or the rights of others.

You must not misuse the Website, attempt unauthorized access to the Website or its systems, interfere with the Website’s operation or security, or use the Website for fraudulent or unlawful activity.

2. Eligibility

By using this Website, you confirm that you are legally able to enter into a binding agreement under the laws that apply to you.

3. Products and Services

Talk To Bunny sells Korean skincare and beauty-related products with direct delivery from South Korea to customers worldwide.

We make reasonable efforts to ensure that product descriptions, images, pricing, and other content on the Website are accurate. However, we do not guarantee that all information is always complete, current, or error-free.

Product packaging, labeling, or presentation may vary from images shown on the Website.

4. Orders

When you place an order, you are making an offer to purchase products subject to these Terms.

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases involving suspected fraud, pricing or product information errors, product unavailability, unusual order quantities, shipping restrictions, or legal/regulatory concerns.

You may receive an order confirmation email after placing an order, but this does not necessarily mean that your order has been fully accepted for shipment.

5. Pricing

All prices shown on the Website are listed in USD unless otherwise stated.

We reserve the right to change prices at any time without prior notice. However, price changes will not affect orders already placed and confirmed, except in cases of obvious pricing error.

6. Payment

Payments on the Website are processed through Stripe. By making a purchase, you agree to provide current, complete, and accurate payment information.

We do not store your full payment card details on our own servers.

If a payment is declined, reversed, or cannot be processed, we may cancel the order.

7. Shipping and Fulfillment

Our business is registered in the United States, and our products are fulfilled and shipped directly from South Korea.

Orders are typically processed within 1 to 2 business days, depending on operational load.

Shipping times shown on the Website are estimates only and are not guaranteed unless explicitly stated otherwise.

Customers are responsible for providing accurate shipping information. We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping details provided by the customer.

8. Customs, Duties, and Import Regulations

For international orders, customs clearance, import duties, taxes, VAT, handling charges, and other local fees may apply depending on the destination country.

All import duties, taxes, VAT, and destination-country fees are the customer’s responsibility.

Customers are responsible for checking whether products ordered can legally be imported into their country.

We are not responsible for losses caused by customs seizure, import restrictions, refusal of entry, destruction of goods, or destination-country regulatory issues beyond our control.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

10. Customer Accounts

Customers may create accounts on the Website. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

We reserve the right to suspend or terminate accounts suspected of misuse, fraud, or violation of these Terms.

11. Marketing Communications

By subscribing to our emails or providing your contact details during checkout or account registration, you may receive promotional emails, newsletters, product updates, and cart reminders, where permitted by law.

You may unsubscribe at any time through the unsubscribe link in our emails or by contacting us at iwantto@talktobunny.com.

12. Intellectual Property

All content on this Website, including text, graphics, logos, images, branding, layouts, and design elements, is owned by or licensed to Talk To Bunny and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, or use Website content without prior written permission.

13. Disclaimer

The products sold on this Website are offered for cosmetic and skincare purposes unless otherwise expressly stated.

Any content on this Website is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Customers should review product information and ingredients carefully before use and consult a qualified professional where appropriate.

14. Limitation of Liability

To the maximum extent permitted by law, Talk To Bunny and ASMplus LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products.

Our total liability relating to any order shall not exceed the amount paid for the relevant order, except where such limitation is not permitted by applicable law.

15. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date.

16. Governing Rules

These Terms shall be interpreted in accordance with applicable laws and regulations relevant to the operation of the Website and the sale of products, without prejudice to any mandatory consumer protections that may apply in your country of residence.

17. Contact

If you have any questions about these Terms, please contact:

Own your charm OÜ
Estonia
Registration No. 16992966
Phone: +372 55511956
Email: ownyourcharminfo@gmail.com